How can we help?

Signing in

• Forgot your password? On the sign-in screen, tap “Forgot password?” and follow the link we email you.
• Didn’t get the verification code? Check your spam folder, then tap Resend code on the verification screen.
• Signed up with Apple or Google? Use the same button to sign in again, so you land in the same account.

Devices and maintenance plans

• The VIN or serial number isn’t found? Tap Skip — Add Manually. You still get a maintenance plan.
• Scanning doesn’t work? Make sure Maintencify has camera access in your phone’s settings, or type the identifier in instead.
• Every task in a plan can be edited: interval, due date, description and reminders. You can also add your own tasks.

Reminders

If reminders don’t arrive, check that Push Notifications or Email Notifications are on in Maintencify under Settings, and that notifications for Maintencify are allowed in your phone’s settings. You can choose when the first and second reminder are sent in the same Settings screen.

Maintencify Pro

• Bought Pro but still see the free plan? Go to Settings → Manage Plan and tap Restore Purchases, signed in with the same App Store or Google Play account you used to buy it.
• To cancel, open your App Store or Google Play subscriptions any time before the current period ends.
• Payments are handled by Apple and Google, so refunds are requested from them: Apple or Google Play.

Your account and data

You can delete your account in the app under Settings → Delete Account. See Delete your account for other options and what is deleted. How we handle your data is described in our Privacy Policy, and the rules for using Maintencify are in our Terms of Use.